If you're using Growlabs' two-way Salesforce Connector, we can sync all unsubscribe notifications with your Salesforce instance. (Note: Growlabs two-way sync is only compatible with Salesforce Enterprise, Salesforce Unlimited and Salesforce Professional with API add-on)

In order to do so, you'll need to make the HasOptedOutOfEmail field visible in Salesforce. 

If you're using the classic UI: 

  • Quick search 'fields' 
  • Choose 'Fields' under the 'Leads' heading in quick search results 
  • Click 'Email Opt Out' (NOT 'edit') 
  • Click 'Set Field Level Security' button 
  • Make sure 'visible' is checked for the role that is being used for updating salesforce


If you're using the lightning UI: 

  • Go to Object Manager -> Lead -> Fields & Relationships -> Email Opt Out  
  • Set Field Level Security button 
  • Make sure 'visible' is checked for the role that is being used for updating salesforce
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